FAQs
We understand that navigating through any process or service can sometimes raise doubts, and that's why we've created this comprehensive FAQ section. Here, you'll find information compiled from the most frequently encountered inquiries from our clients. Whether you're curious about our products, services, policies, or anything in between, we empower you with the knowledge to make informed decisions. If you don't find what you're looking for, feel free to contact us and we'll answer any questions right away.
1
What type of training and certifications do you have?
The Cannida Group holds a class A Construction License, which certifies our capability and expertise to work on projects of every size and scope, including those areas that require specialized engineering knowledge and skill. These may include irrigation, drainage, water power, water supply, flood control, inland waterways, harbors, docks and wharves, shipyards and ports, dams and hydroelectric projects, levees, river control and reclamation works, railroads, highways, streets and roads, tunnels, airports and airways, and all legal structures in the commercial and residential space.
2
Is your company fully licensed and/or insured?
Yes. We carry a general liability insurance policy at one million dollars, plus worker’s comp insurance. Insurance certificates are provided upon request.
3
What kind of construction do you specialize in?
We can and have taken on every type of commercial and residential construction, but pride ourselves on our concrete work, exterior and interior painting, flooring, and powerwashing delicate materials like stucco. All of these require meticulous attention to detail and expertise to get exactly right, and we take care to treat your property as if it were our own.
4
How long does a typical construction project take?
The answer to this question depends entirely on the size and scope of the project. Typically, a small project can take up to two to three days, whereas large ones can take years to complete. Like your home or building, every project is unique. Once we know more about your specific project, we’ll be able to discuss what you want and figure out a timeline that works for everyone.
5
How do you charge for projects? By the hour, job, etc.? What if there are additional expenses?
We use a combination of standard rates and industry standards. Total construction costs are based on line items, rates, and quantities. For any construction project, we typically start with the total square footage of a square, rectangular, circular, or triangular area, and calculate the amount of materials needed in cubic feet, yards, and bags. Then we include special materials or customizations as required, or requested by the client. Finally, we calculate the total and hourly labor cost combined with the total labor burden, and add it all together.
​
With any remodeling project, you can’t see everything until exposed. So in these cases, we over-communicate every exception we see and involve you in the process and solution. Any changes are thoroughly discussed and agreed upon by you, prior to us taking any action.
6
Do you have your own crew or do you hire subcontractors?
We work with our own permanent crews and subcontract as needed, depending on the size, scope, and range of the project. We handle every single detail of a project ourselves, so on the occasion that we do need to subcontract a task, we only work with the best professionals in your area. We only hire people for your home that we would trust to work on our own.
7
Who is responsible for getting the necessary permits?
The Cannida Group obtains all permits and required approvals needed before beginning any project. We know our clients don’t typically have the time and experience to do this kind of work themselves. With our expert handling of all the red tape, you can trust that everything is being done efficiently, expediently, and exactly as it should be. Additionally, we maintain and manage all required inspections.
8
How will my project be supervised?
Each project includes a dedicated Onsite Service Manager whose sole responsibility is client engagement. This onsite manager is not the project foreman, but coordinates with the foreman to make sure all the work is being done correctly and according to schedule, and all needs and issues are being communicated in a clear and timely manner. The projects all typically have a foreman or designee to oversee the physical details of the work being performed and direct the labor personnel.
9
Do you offer free in-person estimates?
Yes, we offer free estimates within a 20-mile radius of the company headquarters/offices, and free in-person estimates beyond that radius contingent upon the client contracting with us to perform work. If a request is made to provide an in-person estimate without a guarantee of performed work, we charge a courtesy fee of $150. Why? All of our estimates include a thorough onsite investigation of the request plus a comprehensive write-up of all needed services, so they are the same as a project plan.
​
We specialize in detailed plans for:
-
Construction
-
Interior Decorating
-
Snowbird Management Services
10
What is your service area?
We service a 60 mile radius from Tampa Bay, including Tampa, St. Petersburg, St. Pete Beach, Brandon, Sarasota, Bradenton, Clearwater, Ruskin, Hillsborough County, Sun City, Ybor City, Pinellas County, Largo, Lakeland, Ocala, Orlando, and Spring Hill.
11
Do you offer any warranties or guarantees on the work you do?
Yes, we offer both warranties and guarantees on the agreed-upon work, project, or, scope of work.
12
How will you be communicating with me? I want to stay informed.
We know that every person has a preferred mode of communication, so we can use email, phone, text, and any other tool that you designate such as MS Teams, Slack, etc. Just let us know what you are most comfortable with.
13
How do you handle the dirty work?
We aim to leave the job site cleaner than when we arrived. Of course, what we do can be dirty. We tarp our work area, broom sweep, and magnetic broom sweep the work area to get any possible debris. We also provide porta potties where applicable.